VALUE-BASED CARE HELPS SUPPORT SURVIVORS OF DOMESTIC VIOLENCE
Alternative Payment Models Let Clinicians Spend Time and Build Trust With Patients
Value-based care models reimburse hospitals, health systems, and other healthcare providers based, in part, on care quality and outcomes. These models allow clinicians at Bayhealth in Delaware to spend more time with patients and build relationships that can ultimately save lives.
Julia's story:
When Julia went in for her annual wellness visit, she didn’t plan to disclose that she was in an abusive relationship. Her husband stayed in the waiting room, as the nurse took her back to be examined. It was the height of the COVID-19 pandemic, and this was the first time she was able to be without him for months.
The nurse took her vitals and asked standard screening questions. Then came one that would change Julia’s life: “Do you feel safe at home?” She hesitated, but she knew the Bayhealth team. She trusted them, so she told them the truth.
Julia’s nurse sprang into action, contacting law enforcement and working with her to make a plan to stay with family members. If it weren’t for that annual wellness visit, and the time spent and trust built by the Bayhealth team, Julia may not have found her freedom and safety.
By focusing on patient outcomes and quality of care, value-based care models allow health systems such as Bayhealth to give each patient the time and attention they deserve. Without continued support for value-based models, patients like Julia might not get the support they need.
This patient story has been de-identified to protect patient privacy consistent with HIPAA – no real patient names are referenced, while the experience described reflects actual events.